Refund and Returns Policy

RED INDIAN CUSTOMS

RETURNS & REFUNDS.

We want you to shop with confidence. If you're not completely satisfied with your purchase, please review our return and refund policy before requesting a return.

RETURN POLICY 7 DAYS
01

7-Day Return Policy

We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.

To qualify for a return, the item must meet all of the following conditions:

  • Unused and unworn.
  • In the same condition as received.
  • With original tags attached, if applicable.
  • Returned in its original packaging.
  • Accompanied by the original receipt or proof of purchase.
02

How to Start a Return

To request a return, please contact our customer support before sending any item back.

Email domnicdcruz@gmail.com Mobile 0917-882-3248

Once your request has been approved, we'll provide instructions on where to send your package. Returns sent without prior authorization cannot be accepted.

03

Damaged or Incorrect Items

Please inspect your package immediately after delivery.

If you receive:

  • A damaged item
  • A defective product
  • An incorrect item

Contact us immediately so we can evaluate the issue and provide an appropriate solution.

04

Non-Returnable Items

Certain products are not eligible for return, including:

  • Perishable goods.
  • Custom-made or personalized products.
  • Personal care products.
  • Hazardous materials.
  • Flammable liquids or gases.
  • Sale or clearance items.
  • Gift cards.

If you're unsure whether your product qualifies for a return, please contact our support team before requesting a return.

05

Exchanges

The quickest way to receive a replacement item is to return your original purchase once approved and place a new order for the item you want.

06

Refund Process

Once your returned item has been received and inspected, we'll notify you whether your refund has been approved.

  • Approved refunds will be issued to your original payment method.
  • Processing time depends on your bank or credit card provider.
  • Refund posting times may vary depending on your financial institution.

Please allow additional processing time after approval, as banks and payment providers may require several business days before the refund appears in your account.

NEED HELP?

WE'RE HERE TO ASSIST.

If you have questions regarding returns, exchanges, damaged products, or refunds, our customer support team is ready to assist you.

CONTACT CUSTOMER SUPPORT