Help & FAQs | Red Indian Customs Motorcycle Parts & Accessories
FAQS.
Find answers to common questions about product selection, compatibility, orders, shipping and motorcycle parts.
FIND YOUR ANSWER.
Browse the questions below. If you still need help, our team is available to assist with product selection and motorcycle compatibility.
01 Are all your motorcycle parts and tires brand new?
Yes. Every motorcycle tire, accessory, and replacement part we sell is 100% brand new, carefully inspected, and quality-checked before shipment.
We never ship used, refurbished, or damaged products.
02 How do I know if a tire or part fits my motorcycle?
Each product page includes compatibility information whenever available.
Before ordering, please check:
- Motorcycle brand
- Model
- Year
- Engine displacement (CC)
- Tire size
- Rim size
- Part number (if applicable)
If you're unsure, simply contact us with:
- Motorcycle Model
- Year Model
- Current Tire Size
- Engine displacement (CC)
- A photo of your motorcycle (optional)
- Rim size
03 How much is the shipping fee?
Shipping fees are automatically calculated during checkout based on:
- Delivery address
- Package weight
- Package dimensions
- Courier rates
You will see the exact shipping cost before completing your order.
04 Do you sell genuine or aftermarket motorcycle parts?
We offer carefully selected motorcycle products, including:
- Genuine OEM parts
- High-quality aftermarket parts
- Premium replacement components
- Performance motorcycle accessories
Each product listing clearly states its type whenever applicable.
05 Can I cancel or modify my order?
Yes, but only before your order has been packed or shipped.
Please contact our support team immediately after placing your order.
Once an order has been shipped, we may no longer be able to modify or cancel it.
06 What payment methods do you accept?
We support secure payment options, which may include:
- Credit Cards
- Debit Cards
- Online Banking
- Digital Wallets
- Cash on Delivery (where available depends on customer's geography)
- Other secure payment gateways available during checkout
Available payment methods may vary depending on your location.
07 What should I do if I receive the wrong or damaged item?
We sincerely apologize if this happens.
Please contact us within 48 hours after receiving your package.
Kindly provide:
- Credit Cards
- Debit Cards
- Online Banking
- Digital Wallets
- Cash on Delivery (where available depends on customer's geography)
- Other secure payment gateways available during checkout
We'll investigate promptly and work toward an appropriate resolution.
TALK TO Red Indian Customs.
Can't find the answer you're looking for? Contact Red Indian Customs for help with product compatibility, tire sizing, orders, shipping or motorcycle parts.
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